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About Us

Our commitment to best practices and passion for delivering leading edge technology is your assurance that Complete Windows cares about you, your project and your living environment.

Eric Johnson
Owner

Growing up around the construction industry, Eric was intrigued by the dynamics of the business. In 2010 Eric moved back to Vancouver Island from Calgary to pursue his dream of growing and running the family business.

Starting his career with counselling adolescents how to meet their goals, Eric was able to utilize this knowledge to become the Customer Service Manager at DSL for Western Canada and Western USA at the age of 24.

Brian Balaski
Installer

Brian has been a part of the Complete WIndows family since 2017. Lover of animals, you’ll often find Brian comes to site with his trusty sidekick Rollie. Meticulous and detailed, he goes above and beyond to make sure things are done just right. We often get customers calling in to compliment on his customer service skills, and his incredible dance moves.

Danny Walters
Sales

Danny is an absolute asset to our team at Complete Windows bringing 14 years of experience in the window business, his passion for the industry is evident. Island born and raised he is not only an integral part of the Complete Windows team he is also deeply connected to the community.

He is highly motivated and strives to work to the top of every project he takes on. His experience as a team capitan while playing lacrosse and hockey has contributed to his leadership abilities and taught Danny the value of teamwork.

Jay Mazur
Install Manager

Jay has been with Complete Windows for over a decade. He loves BIG projects and is our go to guy for any complex design heavy jobs. He is organized, detailed, and the man you want on your jobsite.

Family man with two teen boys at home, if he's not around installing and problem solving at Complete Windows he’s riding motorbikes or camping with his family.

Katy
Marketing Manager

Katy is a busy working professional and mother of 3 young children. Together with her husband Eric, she takes pride in the continued growth and success of their family-owned business. Her creative energy, outgoing nature, along with a passion for photography leads her into her venture as our Marketing Manager. She has an artistic eye and passion for capturing architecture which highlights the many projects Complete Windows has been a part of.

Anne McGillis
Inside Sales

Originally from Vancouver, Anne and her family are delighted to call Vancouver Island home. Anne’s attention to detail and thoughtful nature is reflected in the way she works with her clients. She enjoys helping customers compare the range of products and available options so that they can make informed decisions. Anne’s appreciation for design and architecture compels her to continually expand her knowledge in the window industry.

Kimberley Cooney
Operations Manager

Kim is the brains of the operation here at Complete Windows. Her knack for remembering each customer and small but important details about every order and their preferred product is a real talent and ensures a smooth customer experience. She keeps us all in line with her no mess around but have a good time doing it kind of attitude!

Simon Downs
Sales

Simon joined the Complete Windows team in 2016 as one of our South-Island Sales Representatives. With community involvement in the Cowichan Valley area, he prides himself on representing quality brands and providing an exceptional first-class experience for his customers.

Jason Vaartstra
Sales

Jason was born and raised in the lower mainland and moved to the island to enjoy the great Island Life. What led him to join Complete Windows?

“It’s good people and the amazing projects we get to be a part of. At Complete we are very lucky that we can do some things that a lot of suppliers can’t and this means that we get to constantly push the envelope”.

Emily Wilson
Accounting

Emily’s favorite part of working for Complete Windows is enjoying the small, family owned and operated business atmosphere while watching the company expand to huge new levels in the Window, Door and Spray Foam industry. Outside of office hours, Emily enjoys writing music, hiking, and hanging out with her dog, Veyda, whom she recently adopted from Mexico.

Kevin Griffin
Lead Hand

When Kevin’s not working he’s playing in the mud with his jeep. His reliability and work ethic makes him an asset to Complete Windows. He’s fun loving, hard working and never stops moving.

Cait Pele
Architecture

Cait is new to Vancouver Island (grew up in Winnipeg Manitoba), just graduated with a Bachelor of Environmental Design in Architecture from the University of Manitoba.

Her dream is to one day design sustainable houses, promoting a more holistic way of living. From the materials used to the building envelope, the cabinets and furniture inside, to the landscaping and incorporation of nature throughout the entire space – inside and out.

Dave Manuel
Lead Installer

Dave has been with Complete Windows for the past ten years. His calm, collected, patient demeanor combined with his incredible attention to detail is why we can throw anything his way.

No matter how complex the task or the clients needs, Dave is our go to when we need a level head to find a solution when the going gets tough on the job site.

beautiful home from outside

Our History

Complete Windows is one of Vancouver Island’s superior window showrooms, a first-rate installer and an exclusive dealer for several top window manufacturers. Complete Windows began as a home-based business founded by Wayne Bowles.

living room with a fire pit

Our Mission

“Dependability is our hallmark and experience is our strength,” says Owner Eric Johnson. “We have demonstrated our ability to complete projects under the most difficult weather and site conditions. Our clients will attest that we not only plan our work thoroughly, but execute our work carefully.” That commitment to best practices and passion for delivering leading edge technology is your assurance that Complete Windows cares about you, your project and your living environment.

Testimonials

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Shannon Gray

"It was entirely up to our General Contractor as to who he would choose to use. I believe he chose the best. I had a chance encounter with Katy Johnson, their Creative Marketing Manager. she subsequently came through our home to inspect the finished job and do a photo shoot. From what I can tell this company is as professional as they get. Very pleased."- Shannon Gray

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The Ruddells

"We recently purchased new windows and sliders for our home on Quadra Island from Complete Windows in Parksville, BC. Danny Walters helped immensely during the design and installation process. We were greatly impressed by Complete Windows’s installation crew. They were extremely competent and professional installers. It may seem small but to us, their attention to making sure the area was clean and free of debris before and after the installation was impressive. They used drop cloths and plastic sheeting to protect our flooring and furniture from any possible damage. Thank you Complete Windows!"- The Ruddells

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Ryan Hoyt Designs

"... We confidently refer all of our Clients to Complete Windows for all of our project fenestration needs. Complete carries numerous quality product lines which tailors well to our various design styles and project specific needs. No other supplier we deal wtihc an beat their selection of top brands, their well appointed showroom space, and top notch service throughout the project."- Ryan Hoyt Designs

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Dawn & Kevin

We recently used Complete Windows to extend two windows in our living room from 3 x 2 to 3 x 7. Dan did meticulous work although we did experience a few hiccups (one do to the fact that we did not think there was any electrical in the wall, which was our fault). Everyone at Complete Windows was professional and friendly and the few hiccups we did experience were taking care of. At the end of the day we would not think twice about recommending them and would use them again in a minute!"- Dawn & Kevin, Qualicum Beach

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Matt Fogarty

"Eric, Donna, Kim and the entire team at Complete Windows are great to work with! I've dealt with them on two separate occasions and both times my expectations have been exceeded. They are efficient, on time, and very well organized. Two thumbs up!"- Matt Fogarty

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How It All Started

Complete Windows began as a home-based business founded by Wayne Bowles. With an appetite for challenging residential and commercial construction projects, Wayne always had an obsession for the building industry. He developed an expertise in building codes, “House as a System” technology, and certification in building envelopes, which are the key to energy efficiency and climate control. Complete Windows has grown to be one of Vancouver Island’s superior window showrooms, a first-rate installer and an exclusive dealer for several top window manufacturers.

FAQ'S

When selecting new windows for your home, it's important to consider factors like energy efficiency, the material of the window frames (vinyl, wood, aluminum, etc.), the style that complements your home's architecture, and glass or glazing options for added benefits such as noise reduction and UV protection. For new construction, you must also consider the Building Step Code or local building codes that apply to your area. These codes often mandate specific energy performance standards to ensure that new constructions meet current energy efficiency goals. This means selecting windows that comply with these standards in terms of insulation, solar heat gain, and overall thermal performance. Look for ENERGY STAR-rated windows that meet or exceed local codes. Understanding these requirements early in the planning stage can help streamline the process and ensure your new home is both compliant and energy-efficient, leading to long-term savings and a smaller environmental footprint. Additionally, consult with your architect or builder about any specific code requirements for windows in your region, as these can vary and may influence your choices in terms of materials, designs, and technologies used.
The duration of the installation process can vary depending on the number of windows being installed, the type of windows, and the complexity of the installation along with the type of siding on your home. A single window installation can take about 30 minutes to an hour, while replacing all windows in a home may take a full week. Factors such as weather conditions and structural challenges can also affect the timeline.
Yes, installing new, energy-efficient windows can significantly reduce heating and cooling costs by minimizing air leakage and improving thermal performance. Look for windows with a low U-factor (rate of heat loss) for better insulation and a low Solar Heat Gain Coefficient (SHGC) to reduce heat gain in warmer climates.
It is generally recommended to be present during the installation for any questions that may arise and to ensure the project goes as planned. However, arrangements can often be made with the installation team if you cannot be home, as long as there is access to the work area and a way to secure the home afterwards.
See our guide on how to prepare for your upcoming installation.